Team Operations Coordinator

About Cumulus

Cumulus is a Quality Management System (QMS) that ensures critical construction and maintenance activities are done right the first time, every time. By integrating AI-powered workflows and connected IoT devices, the Cumulus QMS improves the productivity and quality of critical work, such as bolt tightening, welding, and pressure testing.

To date, Cumulus has been used to manage over 7,000,0000 work completions across industries such as energy, construction, manufacturing, semiconductors, data centers, transportation, chemicals, renewables, and more. In addition to improving safety and sustainability, our technology also has been proven to reduce costs for quality control and data review by over 60%.

Cumulus’s transformative technology has been widely recognized in the industry, including the following awards and honors:

• 2023 BuiltWorlds Americas Summit Demo Day Winner for Cumulus AI
• 2022 BuiltWorlds Maverick Awards winner for Cumulus CEO Matthew Kleiman
• 2021 BuiltWorlds Smart Jobsites 50 Leader List
• 2020 IoT Breakthrough “IoT Startup of the Year” award
• 2019 CNBC Upstart 100 list

Role Overview

Cumulus Digital Systems is seeking a proactive, detail-oriented, and highly organized Team Operations Coordinator to serve as the central point of coordination for our Houston-based operations. This role is the glue that keeps the Professional Services and Deployment Engineering teams running — ensuring that people, tools, data, and processes are aligned so projects move forward efficiently.

The Team Operations Coordinator will support daily operations across logistics, documentation, and administration, helping create structure and consistency in how the team operates. The ideal candidate thrives in a fast-paced, technical environment and takes pride in being the person others rely on to keep things moving, organized, and on time. This is a full-time role, based out of our Houston office and reporting to the VP of Professional Services.

Why This Role Matters

This position plays a key role in ensuring that Cumulus operations in Houston run smoothly. From managing tools and materials to keeping schedules aligned and documentation current, the Team Operations Coordinator is the backbone of daily execution — enabling our engineers, project managers, and leaders to stay focused on delivering exceptional outcomes for our customers.

Why Join Cumulus

At Cumulus Digital Systems, we are reimagining how industrial work is managed, measured, and improved. The Professional Services team plays a central role in deploying connected workflows that deliver measurable impact to our customers.

As a Team Operations Coordinator, you will help enable that mission by keeping our teams organized, equipped, and supported. You’ll join a culture that values initiative, precision, and collaboration — where your work directly contributes to the success of our field engineers and global customers.

Key Responsibilities

Operational Support

• Serve as the central hub for Houston operations — helping connect people, tools, and processes across multiple projects.
• Manage and maintain inventory control systems, including tool tracking, calibration schedules, and asset check-in/out.
• Oversee shipping and receiving of tools, devices, and materials to and from project sites and vendors.
• Coordinate with procurement and vendors to ensure timely replenishment of equipment and office supplies.
• Maintain organized physical and digital storage of operational assets and documentation.
• Track and report key operational metrics such as tool utilization, shipping turnaround, and deployment readiness.
• Support compliance with internal quality and safety procedures related to field operations.

Administrative Coordination & Document Control

• Manage team timekeeping, ensuring accuracy of hours logged and timely submission to payroll or project tracking systems.
• Review and process team expense reports, verifying documentation and compliance with company policies.
• Maintain the Professional Services team calendar, including meetings, site visits, and travel schedules.
• Coordinate internal communication and assist with project documentation, reporting, and recordkeeping.
• Serve as the primary point of contact for document control, ensuring new or revised materials (training documents, templates, SOPs, etc.) are published, versioned, and digitally filed correctly in Cumulus’ internal repositories (e.g., Notion, Egnyte, or SharePoint).
• Support leadership in creating and maintaining standardized templates, reports, and deployment documentation.

Office and Facilities Management

• Maintain a well-organized, safe, and efficient Houston office environment.
• Order and manage office supplies and equipment to ensure daily operational readiness.
• Serve as the first point of contact for visitors, deliveries, and general office inquiries.
• Assist with basic facility coordination and vendor communication related to office upkeep.

Cross-Team and Project Support

• Collaborate with Project Managers, Deployment Engineers, and the Customer Success team to ensure smooth coordination of project logistics and information flow.
• Support onboarding of new team members, including equipment provisioning, system access, and team orientation.
• Coordinate travel logistics for field deployments, including flights, hotels, and per diem arrangements.
• Provide ongoing administrative and logistical support to leadership for reports, planning, and internal projects.
• Identify and help implement process improvements that make the team more efficient, organized, and connected.

Professional Qualifications

The successful candidate will have:

• 2–4 years of experience in operations, logistics coordination, or office administration (experience in industrial, field service, or engineering environments preferred).
• Demonstrated ability to manage inventory systems, shipping/receiving, or similar logistics workflows.
• Experience with document control, version management, or records management systems.
• Strong organizational and multitasking abilities, with exceptional attention to detail and follow-through.
• Excellent written and verbal communication skills, with a proactive, service-oriented mindset.
• Proficiency with Microsoft Office 365, Google Workspace, and project management tools such as Rocketlane, Asana, or Monday.com.
• Experience with file management systems such as Egnyte, Notion, or SharePoint.
• Ability to work independently and manage competing priorities in a fast-paced environment.
• Comfortable in a hands-on, collaborative role that occasionally includes physical tasks like packaging or organizing equipment.

Benefits

• Competitive compensation.
• Participation in our equity incentive plan.
• Unlimited paid time off
• Commuter benefits for public transportation.
• Health and dental insurance.
• Flexible Spending Account.
• Retirement benefits account.

Please apply directly to the position by submitting a cover letter and resume for consideration to careers@cumulusquality.com